As Steve Jobs, the CEO and founder of Apple said;
“You’ve got to start with the customer experience and work back toward the technology – not the other way around.”
The post link below from iscoop offers some great examples of this.
At Stormley Consulting we understand the requirement for businesses to embrace the end 2 end experience from the consumers perspective.
We work with your business to capture and tune this to perfection, contact us for more information on how we could help.